Remote Support

Used to allow us to connect to your computer over the internet. We will be able to see your screen and perform actions on your computer.

To allow us to connect to your computer, go to

Ribbon: DM Electrical RT->Utilities-> dm_elecRT-help ->Remote Support

Pulldown Menu: DM Electrical RT->Help->Remote Support

The remote support program will run and allow us to connect to your computer.

An ID number will be displayed, which you will need to read aloud to us.

We use TeamViewer for our remote support. You can visit their website at Information about security is available at

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