Remote Support

Allows Design Master support staff to connect to your computer over the internet. We will be able to see your screen and perform actions on your computer.

A nine digit ID number will be displayed. You will have to read that number out loud to us. We will enter that number into a program on our computer to establish the connection.

remote-support

The software we use is TeamViewer. You can visit their website at http://www.teamviewer.com. Information about security is available at http://www.teamviewer.com/en/products/security.aspx.


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