Troubleshooting

The articles in this section explain how to diagnose and fix various crashes, errors, and other issues that can occur while using ElectroBIM.

📄️ What to Do When ElectroBIM Crashes

When ElectroBIM crashes, there are several ways you can let us know so we can fix the issue.

📄️ Single-Line Diagram Graphics Disconnected From the Model

Single-line diagram items can lose their links to the Revit model if they are copied or moved. This article details the solutions and common causes.

📄️ Linked Revit Model Room Names in Circuit Descriptions

Room names must be defined in your electrical model for ElectroBIM to use them in your circuit descriptions. Fortunately, Revit does have tools to help you quickly import the rooms from the linked model.

📄️ Setting Minimum Breaker Sizes for Branch Circuits & Feeders

Minimum breaker sizes can be set for branch circuits and feeders using the Wire Ampacities command.

📄️ OCP Trip Value Not Changing

If changes to the OCP Trip field aren't being stored, it's because Revit isn't allowing ElectroBIM to write to the Rating parameter. Here are the common causes and solutions.

📄️ Bus Size / Mains Locked in Revit

If you are unable to change the bus size in the Panel Edit command, it's because the Revit "Mains" parameter has been made uneditable in one of these ways.

📄️ Removing Devices From the Panel Edit List

The Panel Edit list is populated based upon the Revit Family Category and Part Type of devices in your project. You can modify those values in the family to remove those devices from the list.

📄️ Ground Wire Is Too Large

If you upsize your conductors, ElectroBIM will automatically upsize your ground in accordance with NEC 250.122(B).

📄️ Dialog Box Does Not Appear When Running Commands

If you run a command and Revit loses focus, but you can't see the dialog box, here is a method for making it visible again.

📄️ Internal Exception Error

An internal exception occurs when Revit is asked to do something, but fails in an unexpected way. This article explains what that means and what you can do about it.