|Anthony Huynh, PE||Edward Palma, RCDD|
Misean Electrical Engineering is an electrical engineering consulting startup based in San Diego, CA. Founded one year ago by its two principals, Anthony Huynh, PE and Edward Palma, RCDD, the firm already has added four employees and has experienced a nearly 400% increase in gross income. Misean has successfully focused on large, profitable projects for clients that include Fortune 500 corporations, the US military, major hotel chains and local school districts.
A major factor in Misean’s success has been the use of Design Master Electrical as its engineering software platform. Mr. Huynh was introduced to Design Master at his previous job, and immediately bought a license upon founding Misean.
“I told my business partner, ‘This is a cool program that will save us a lot of time – and it’s been great for us,’” Mr. Huynh recalls. “We were both familiar with the AutoCAD Revit MEP suite. Design Master does basically the same things but it’s much less expensive and much, much faster and easier to use.”
Mr. Huynh continues: “Design Master really speeds up our engineering process, especially because we need to make changes and additions to our drawings all the time for clients. The software updates everything automatically when you make a change, so you don’t have to go back and do things manually. For example, changes to the loads are automatically picked up from the panel schedules. Or if you change fixture heights, all the foot-candle values are updated accordingly.”
“We’re also able to be more responsive to questions from clients about the materials list, because Design Master gives us accurate data in seconds instead of having to manually count every light fixture and device,” Mr. Huynh adds. “That expedites pricing and ordering, which clients really appreciate.”
“All the automation we get with Design Master does more than just save time,” offers Mr. Palma. “It also improves the accuracy of our design and quality of our drawings.”
Higher-quality, more accurate drawings save time and money for Misean and especially its clients -- which makes Misean stand out from the competition and helps them get repeat business. Mr. Huynh explains: “We try to minimize phone calls and requests for information from clients and contractors. Design Master eliminates those issues and saves us the time it would take to address them.”
“Design Master also makes us impressive in front of potential clients during the bidding process,” adds Mr. Palma. “Our drawings always look highly professional and presentable, which undoubtedly helps us get more business.”
Mr. Palma continues: “We’re also able to be very cost-competitive when we bid on projects, because Design Master lets us do more engineering work in less time, while maintaining profitability.”
“From the beginning, Design Master’s customer service has been exceptionally good,” Mr. Huynh states. “Any time I contact them they respond right away. If I e-mail them in the evening, by the next morning my problem is solved. They can connect to my computer directly and fix anything. Or if I send them a file they can help me that way as well.”
“The projects we’re getting are larger and larger. Our business has grown almost 400% in less than a year,” continues Mr. Huynh. “With Design Master Electrical we can handle the extra work smoothly and profitably, because we’re so efficient.”
“This is a startup company. We need our engineering software to add value every day, not slow us down and cost us time and money. Design Master really understands that. They’re a big reason Misean is so successful.”
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